TERMS OF SERVICE

Last Updated: March 27, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between Charlottesville Albemarle Media Productions and Services LLC, doing business as Local Media Champs and CHAMPS ("Company," "we," "us," or "our"), and the business entity or individual accessing or using the CHAMPS platform ("Client," "you," or "your").

By creating an account, accessing, or using the CHAMPS platform, you agree to be bound by these Terms. If you do not agree, do not access or use the platform. These Terms apply solely to business clients; the Services are not intended for use by individual consumers for personal, family, or household purposes.

‍

1. Description of Services

CHAMPS is a business-to-business software platform that provides digital marketing management tools including, but not limited to, CRM and lead management, content scheduling and publishing, blog inventory management, review monitoring, task management, client communication tools, analytics dashboards, notification management, and third-party integration management (collectively, the "Services").

‍

2. Eligibility and Account Registration

You must be at least 18 years of age and have the legal authority to bind your business organization to these Terms. By accepting these Terms, you represent and warrant that you have such authority. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at support@localmediachamps.com of any unauthorized use of your account. We reserve the right to refuse access to the Services to any person or entity at our sole discretion.

‍

3. Acceptable Use

You agree to use the Services only for lawful business purposes and in accordance with these Terms. You agree not to:

  • Use the Services to transmit, distribute, or store material that is unlawful, defamatory, obscene, or otherwise objectionable
  • Send unsolicited commercial communications (spam) or engage in any activity that violates the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), or other applicable anti-spam or telecommunications laws
  • Attempt to gain unauthorized access to any portion of the Services, other accounts, computer systems, or networks connected to the Services
  • Use automated means (bots, scrapers, crawlers) to access or extract data from the Services without our prior written consent
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of any part of the Services
  • Resell, sublicense, or otherwise make the Services available to third parties not authorized under your account without our prior written consent
  • Use the Services to violate any applicable local, state, national, or international law or regulation
  • Introduce viruses, malware, or other malicious code into the Services
  • Interfere with or disrupt the integrity or performance of the Services or any data contained therein
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity

We reserve the right to investigate violations and to suspend or terminate access to the Services for any violation of this section, without prior notice and without liability to you.

‍

4. Client Data and Privacy

4.1 Ownership of Client Data. You retain all ownership rights to data you submit, upload, or transmit through the Services ("Client Data"). We do not claim any ownership interest in Client Data.

4.2 License to Process. By using the Services, you grant us a limited, non-exclusive, royalty-free license to access, store, process, and use Client Data solely as necessary to provide the Services, maintain and improve the platform, comply with legal obligations, and enforce these Terms.

4.3 Data Security. We implement commercially reasonable technical and organizational measures to protect Client Data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and are not liable for unauthorized third-party access beyond our reasonable control.

4.4 Third-Party Integrations. The Services connect with third-party platforms including but not limited to Google (Gmail, Calendar, Drive), Webflow, and Twilio. When you authorize these integrations, you permit us to transmit Client Data to those third-party services on your behalf. Your use of third-party services is subject to their respective terms and privacy policies. We are not responsible for the data practices, uptime, or actions of third-party services.

4.5 SMS Communications. If you use the SMS notification features of the Services, you are solely responsible for obtaining all legally required consents from recipients in compliance with the TCPA and all other applicable federal and state laws before sending any SMS messages through your account. We are not liable for any SMS communications sent through your account.

4.6 Privacy Policy. Our collection and use of personal information in connection with the Services is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to data practices described in our Privacy Policy.

‍

5. Intellectual Property

The Services, including all software, user interfaces, content, trademarks, trade names, service marks, and logos (including "CHAMPS," "Local Media Champs," and all associated marks), are and remain the exclusive property of Charlottesville Albemarle Media Productions and Services LLC or its licensors. Nothing in these Terms grants you any right, title, or interest in or to the Services or our intellectual property, other than the limited right to use the Services as expressly set forth herein. All rights not expressly granted are reserved.

‍

6. Confidentiality

Each party may have access to confidential or proprietary information of the other party in connection with the Services ("Confidential Information"). Each party agrees to: (a) hold the other's Confidential Information in strict confidence using at least the same degree of care used to protect its own confidential information, but no less than reasonable care; (b) use Confidential Information only to fulfill obligations or exercise rights under these Terms; and (c) not disclose Confidential Information to any third party without prior written consent. This obligation does not apply to information that is or becomes publicly known through no breach of this agreement, is independently developed without use of Confidential Information, or is required to be disclosed by applicable law or valid court order (provided the disclosing party gives prompt prior written notice where legally permitted).

‍

7. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT: (A) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE, RELIABLE, OR MEET YOUR REQUIREMENTS; OR (C) ANY ERRORS IN THE SERVICES WILL BE CORRECTED.

‍

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CHARLOTTESVILLE ALBEMARLE MEDIA PRODUCTIONS AND SERVICES LLC, ITS MEMBERS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF PROCUREMENT OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

THE FOREGOING LIMITATIONS REFLECT A REASONABLE ALLOCATION OF RISK AND ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS OF LIABILITY; IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

‍

9. Indemnification

You agree to defend, indemnify, and hold harmless Charlottesville Albemarle Media Productions and Services LLC and its members, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your access to or use of the Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation or the rights of any third party; (d) Client Data submitted, uploaded, or processed through your account; or (e) your use of any SMS, email, or other communications features in violation of applicable law.

‍

10. Term and Termination

These Terms remain in effect for as long as you maintain an account or use the Services. We reserve the right to suspend or terminate your access to the Services at any time, for any reason, with or without cause, and with or without notice. You may terminate your account at any time by contacting us at support@localmediachamps.com. Upon termination: (a) your right to use the Services immediately ceases; (b) we may delete Client Data from our systems after a reasonable wind-down period unless otherwise required by law; and (c) all provisions of these Terms that by their nature should survive termination shall survive, including without limitation Sections 5, 6, 7, 8, 9, and 11.

‍

11. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or relating to them or the Services shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. Any legal action or proceeding shall be brought exclusively in the state or federal courts of competent jurisdiction located in Virginia, and both parties hereby consent to personal jurisdiction and venue in such courts.

EACH PARTY IRREVOCABLY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION OR PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES. EACH PARTY ALSO WAIVES ANY RIGHT TO PARTICIPATE IN OR BRING ANY CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING.

‍

12. Changes to These Terms

We reserve the right to modify these Terms at any time at our sole discretion. We will provide notice of material changes by updating the "Last Updated" date at the top of this document and, where reasonably practicable, by notifying you via email or a notice within the platform. Your continued use of the Services following the effective date of any updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use of the Services.

‍

13. General Provisions

Entire Agreement. These Terms, together with our Privacy Policy and any written agreements separately executed between the parties, constitute the entire agreement between you and us regarding the Services and supersede all prior or contemporaneous agreements, representations, and understandings.

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

No Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of the Company to be effective.

Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Any purported assignment in violation of this section is void. We may freely assign our rights and obligations under these Terms without restriction.

Force Majeure. We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, internet or telecommunications outages, third-party service failures, or government actions.

Contact Us. For questions about these Terms of Service, please contact:

Charlottesville Albemarle Media Productions and Services LLC d/b/a Local Media Champs | CHAMPS Email: support@localmediachamps.com

‍

© 2026 Charlottesville Albemarle Media Productions and Services LLC. All rights reserved.

‍